No company or government today can effectively lead in its market without a clear understanding the role of ICT in its operations and a strategy for how to best leverage technology. As with finance and marketing, ICT must enable business- necessary capabilities and be a well-thought-out part of any strategic effort. Our experienced professionals work with leadership and ICT teams to identify the roles of technology in a business strategy, the capabilities ICT can provide and how the ICT organization needs to be managed to deliver its commitments.
5.1 ICT Strategy Services
Our ICT Strategy services team helps clients develop their ICT capabilities into engines of business value. We bring our expertise to ensuring that the ICT strategy is comprehensive, the design is robust, the implementation is successful and the ongoing management delivers the benefit.
5.2 Business and ICT Alignment
We focus on understanding the role of ICT and how it serves as a strategic asset and competitive advantage. Common services in this area include:
- ICT Service Management
- Enterprise Architecture
- Corporate and ICT Governance Alignment
- ICT Portfolio Lifecycle Management
5.3 Business and ICT Alignment
We focus on advising CIO’s on how to manage the IT organization including staff, vendors, funding, technology and other critical areas. This is achieved through services such as:
- CIO Mentoring
- ICT Organizational and Cost Assessments
- Vendor Strategy Development
- Software Selection Services
5.4 ICT Transformation
When significant changes need to be made to ICT, we provide services and staff to advise on change planning and leadership management of large-scale changes. We assist with:
- Change Readiness Assessments
- Organization Redesign Projects
- Business Continuity and Disaster Avoidance Design
- Portfolio and Program Management Services
- ICT Service Management
5.5 ICT Design & Implementation
We design and implement the procedures, processes and systems to deliver in some of the most complex and dynamic environments.
5.6 ICT in construction
We are experts in designing ICT for technology rich buildings with complex user needs such as airports, hospitals and schools.
5.7 Software engineering
We take pride in our ability to rapidly design and deliver operational systems to meet our clients’ requirements. Our vendor independence and proficiency in a wide range of technologies enables us to produce solutions ranging from configured off- the-shelf systems through to bespoke mobile and web applications.
5.8 Asset management
We provide comprehensive asset management systems to a diverse portfolio of clients.
5.9 Software assurance
CSD offers a comprehensive, independent software assurance service, covering testing and qualification (Independent Verification and Validation).